UX DESIGN (MOBILE) • Personal Project

RISD Alert

Role

Designer

Duration

3 weeks, 2024

Key Skills:

Research

Visual Design

Competitive Analysis

User Interviews

Final Designs

Design process

  • Survey

  • Online Research

  • Competitive Analysis

01. Discovery

  • Logo & Branding

  • Design guide

03. Concept

Enable core safety features to function without internet, ensuring accessibility in emergencies.

Community Alerts

  • User Testing with lo-fi wireframes

  • Hi-fi wireframes


01. Discovery

LiveSafe

SafePack

Key Takeaway: My app enhances and unifies existing safety tools.

Focus Areas: Accessibility, education, & real-time response.

Key findings:

Rave Guardian – Direct campus police contact

LiveSafe – Discreet reporting alert

SafePack – Blue light activation but limited to certain universities.

Alertus – Mass emergency notifications for schools

Alertus

"I wish when I am filling out the form, there were easier ways to store information so I ensure the message is getting sent."

"I think the map functionality is limiting. It’ll be helpful if it tell me the directions so that I don’t have to exit the app."

Adapt the app for other schools, tailoring resources to each campus.

Tools:

Figma

Adobe Suite

Google Suite

04. Iterations

"I found the home a bit limiting. What if I wasn’t using the app only for an emergency? "

"The settings are confusing, and I wish it was more organized so I can edit my profile better."

Final Designs

Home Page
Anatomy

Finding the
Nearest Help

Report

Notifications
& Settings

02. Validation

  • Affinity Mapping

  • User Journey

  • Storyboard

Competitive Analysis

I analyzed top campus safety apps to identify features and gaps before designing my solution.

RaveGuardian

03. Concept


I created storyboards to visualize interactions addressing user journey insights.

Logo/Branding

Inspired by blue lights as a safety symbol and RISD’s "R," the logo represents security and trust.

Design Guide

Storyboarding

Iterations

From sketches and wireframes, I built a lo-fi prototype with four key features:

  • Homepage – Quick access to public safety, flashlight, alarm, and blue light locator.

  • Alerts – Live updates on campus safety incidents.

  • Map – Locations of blue light phones and public safety offices.

  • Report – Discreet emergency reporting without escalation.


Testing Digital Lo-Fi Prototype

Refining the Mid-Fi Prototype

After testing, I refined the design for consistency and usability based on user feedback. The home screen now supports everyday use, making safety tools more accessible and intuitive.

Login/Onboarding


Next Steps

Campus Expansion

Offline Mode

Implement user-driven alerts for real-time safety updates.

Compatibility Research

Explore integration with existing safety apps while ensuring privacy compliance.


know where the nearest blue light help phone is located from their most frequented building

Survey and Interviews

A survey of 20 students across 8 majors assessed awareness of campus safety resources, focusing on blue light phones, their locations, use, and emergency relevance.

0%

Interviews

What we heard:

I'd rather call for help on my phone—it’s faster and more reliable than finding a blue light phone, especially in an emergency.

- Sophmore, Painting Major

students preferred to use their phones foe emergency functions

I interviewed 3 students about their experiences of safety resources on campus and using Blue Light phones, knowledge, confidence, and any past encounters.

“I have seen the blue phones around, but never had the thought to use it and don’t plan to use it

- Junior, Industrial Designer

80%

17%

ONLY understand how to use the blue light help phones in case of an emergency.

Main user pain points found:

Students mostly use personal phones, making blue light phones underutilized.

Underutilization

Many students see blue light phones as symbols, not practical safety tools.

User Persona

I used my research to create a user persona for the primary user.

Lack of Awareness & Confidence

02. Validation


User Interviews

To better understand student experiences, I interviewed five students who had encountered situations where they considered using blue light phones to gain insight into their awareness, concerns, and expectations regarding campus safety.

  • Tell me about the last time you felt unsafe on campus. What factors contributed to that situation?

  • Have you ever used or considered using a blue light phone? Why or why not?

  • How do you currently stay informed about campus safety resources?

Affinity Mapping

Based on my interviews, I used my notes to create an affinity map to identify the following three themes.

Theme 1: Awareness & Education

Theme 2: Accessibility & Usage

User Journey

I used these themes to shape a user journey for my persona:

Based on this, I decided to focus on the following question:

How might we make campus safety resources more accessible, understandable, and trusted by students?

Theme 3: Trust & Effectiveness

Next
Next

RISD MUSEUM